(4.7 / 5)1724+ Ratings

The Body Shop Reviews

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Overall Rating

4.7
8 Reviews
  • 546%
  • 454%
  • 30%
  • 20%
  • 10%

About The Body Shop

The Body Shop is a renowned beauty brand that was founded in 1976. From the beginning, The Body Shop set itself apart from the big players in the beauty industry with its unique approach. The brand believes in sourcing ethical and natural ingredients from all over the world, using minimal packaging that can be easily reused and creating beauty products and formulas for every body. The Body Shop's philosophy is to help women feel comfortable in their own skin and to never promise to make them look like anyone else.

Customer ratings by feature

  • Price & Quality
    5.0
  • Shipping & Delivery
    4.0
  • Return Policy
    4.0
  • Customer Service
    4.5
  • Good Value
    4.0

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The Body Shop Customer Reviews (8)

0/5
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Ellie Stephens
Ellie Stephens
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Feb 12, 2023
Joseph Huddleston
Joseph Huddleston
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Feb 12, 2023
James Sharpe
James Sharpe
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Feb 11, 2023
Merci Laisné
Merci Laisné
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Feb 10, 2023
Anne Howell
Anne Howell
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Feb 9, 2023
Damian Wallace
Damian Wallace
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Feb 9, 2023
Joseph Brooks
Joseph Brooks
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Feb 8, 2023
Alma Spears
Alma Spears
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Feb 8, 2023

The Body Shop Customer’s Q&A

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The Body Shop FAQs

FAQ

What is The Body Shop's return policy?

Within 3 working days from the date you receive your order, you can request for exchange/return of the product in case of manufacturing defects/incorrect delivery/missing items.
FAQ

Can I cancel my The Body Shop's order?

Once your order has been "Sent To Warehouse", it will be shipped immediately, and unfortunately, The Body Shop cannot cancel the order for you.
FAQ

How do I track my The Body Shop's order?

After placing an order, you will receive an order confirmation email. There will be a "track your order" link in the email for you to track the status of your order.
FAQ

What do I do if my order is damaged?

Send an email to them with your order invoice and provide photographic evidence of the damage, defect, or incorrect delivery.
FAQ

Can I pay for my order online?

You can pay for your order online by directly paying with a card for any order value.

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